The Do’s and Don’ts of Choosing a Good Plumber
Getting your home or office inspected annually by professional plumbers is highly recommended. You may also need to get help if there is a plumbing emergency. In either case, you need to be able to select a good plumber. Here is what you should do to choose a good professional plumber and some tips to avoid problems:
What You Should Do
- Make Quick Checks:
First of all, ensure that they are licensed. Then check if they bear full insurance so that in case there’s an accident, your property is protected. Also read online reviews on their website, Facebook page, and Twitter to find out details about their service and how they respond to their customers.
- Analyze Their Customer Service:
If they are offering emergency plumbing service, how quickly do they respond to calls or messages? Even if they are not emergency plumbers, check to see if they are responsive and cooperative enough to make you feel at ease.
- Asses the Pricing and Costs:
A good plumber will not give you a quote over the phone. They will only determine the cost once they have visited your location and inspected the problem in detail. Get precise, fixed quotes in writing so that it is confirmed exactly what the plumber will do and how much you will pay.
Another thing to do is to get quotes from one or two more professional plumbers so that you can have options. Don’t compromise quality to save money; getting better quality service will actually save you money, time, and hassle in the long run.
You should also find out if they offer a written money-back guarantee or any type of limitation. This could indicate the service quality too.
- Ask the Right Questions:
Don’t hesitate to ask questions like how long a company has been in business for, whether the plumber who has been sent to your house was background checked and drug tested, their years of experience or if there are any warranties offered.
- Ask for Recommendations:
Consult a friend, neighbor, relative or co-worker you trust for a referral. You might have had a positive experience with another professional, such as an electrician. You could ask them for a recommendation, too, as they are likely to have some contacts. If you hire a plumber based on a referral, don’t forget to inform them as it might give you an edge, or even get you a discount!
Tips to Avoid Problems
- Don’t ignore the red flags which point towards bad companies, such as often arriving late, forcing you to run after them at every step, disappearing without completing the task etc.
- Don’t forget to check when they start charging you. A few plumbers may start the moment they leave their office so you might be paying for the time when they were driving over to your place. Make sure you this know for sure, along with the per hour rate.
- In case you are getting negative vibes and an impression that they are dishonest, irresponsible, or not skilled enough, discontinue the service and look for better plumbers.